+961 76 123 456
+961 76 123 456


Our Willminds Mediation

We introduce into the market innovative mediation programs grounded on international best practices.We customize our approach based on customers’ needs and depending on the type of mediation, whether voluntary, court-mandated, or contractual.

Our innovative methods provide for an enhanced normal track and a fast-track scheme of mediation, with the latter being an expedited process where the Center offers pre-suit mediation and procures for intensive sessions in order to achieve an earlier, acceptable settlement and reduce the cost and time of dispute resolution using widely available techniques.

Benefits of Mediation

Time and Money Saver

Opposingly to traditional legal channels that require multiple court appearances and processes, the mediation process can be done immediately with fewer red tapes to navigate, thus imposing less cost on both parties.

Confidential and protects reputation

Mediation is not subject to media nor public knowledge.

Voluntary and flexible

The choice of mediation is discretionary, and one can withdraw at any time. In addition, the sessions are flexible in terms of timing, location, and language, allowing the parties to easily include them in their schedule.

Non-Judgmental and without prejudice

Nothing discussed during the process of mediation can beused in subsequent legal proceedings. Thus, one can discuss personalized agreement rather than imposed solutions.

Non-adversarial and suitable for all contexts

Parties agree to meet as opposed to being summoned to court for all types of disputes and at any timing- before, during, or after a dispute may happen.

Higher rate of compliance

When agreements are settled, parties will be more likely to comply with their terms.

Methods of Mediation


It is the most common method, where the parties and the mediator meet in person to perform the process of mediation. It is advised when the dispute lacks geographical restraints, safety concerns, or power imbalances.


This method is adopted when the dispute involves power imbalances and safety concerns because the mediator will meet with each party separately without having them meet in the same room.


Parties can settle their disputes through secure online platforms without the need for in person meetings but with the same results as the latter. It can also be conducted over the phone for parties who want to avoid congregating in larger groups and are not comfortable using the online platform.


Both parties have the right to change the method of mediation; thus, hybrid mediation is a combination of two or more methods of mediation.


We offer a joined-up co-mediation service by two mediators in many situations that require multidisciplinary expertise, the ability to communicate in different languages, and consideration for cultural dimensions.

Areas of Mediation

WMAC acts as a third party in various but unlimited areas of mediation:

Workplace and Employment

In order to avoid all forms of disputes and conflicts within a workplace at all levels, our center offers quality mediation services aimed at building a healthier and more effective working environment.
The workplace mediation takes place when the dispute occurs between employees or with employers, and after the employment relationship is likely to continue. Where as the employment mediation occurs when the disputes concern the employee and employer where the employment relationship has ended.


Our Center offers solutions to family disputes of any type in order to maintain healthy family relationships, support transitions, or part ways on satisfactory terms. This includes Parent-Youth, separation and divorce, elder mediation as well as mediation for relationship disagreements.


Disputes between members of a community might escalate into consequential and significant problems for the entire community, thus requiring the intervention of a third party. Our Center provides mediation for neighbor-neighbor, landlord-tenant, business-consumer, and community wide disputes.

Ethno / Religious

Our Center provides mediation for ethnic, racial, and religious conflicts to support security and promote the culture of peace and dialogue in countries around the world.


Our Center provides mediation services for education sector disputes of any form in order to avoid interruption of educational activities and enhance school attendance, which can reduce dropout rates and juvenile delinquency. This includes disputes between student-student, teacher-teacher, teacher-administration, parent-parent, parent-school, and teacher-student.

Civil and Commercial

Given the rise of globalization and the prevalence of cross-border trade, there is an unfortunate increase in conflict across all industries. In this case, the parties consider opting for alternative dispute resolution. Our Center provides mediation services for most industry sectors and across a broad spectrum of business and consumer disputes.

  • Agriculture, farming, and environment
  • Energy, oil & gas, and natural resources
  • Arts and sciences
  • Industrial, manufacturing, and automotive
  • Trade and retail
  • Professional services, banking and finance, and insurance, and reinsurance
  • Telecommunications and utilities
  • Construction, engineering, and real estate
  • Entertainment, media, food & beverage, and leisure
  • Infrastructure, transport, and logistics (including aviation, maritime and shipping)
  • Information, communication and technology

Public Sector and Regulatory

Public sector organizations and local authorities are experiencing increasing volumes of claims from internal and external sources. Such disputes require sensitive handling due to factors such as substantive and procedural obligations, publicity, and wider public interest. Our Center offers mediation solutions between the public sector and stakeholders involving all aspects of public and administrative, regulatory, local government, and disciplinary law.


Disagreements about health and social care are complex and can damage relationships between patients, their families, and health care professionals. Our Center can identify the signsof conflict and manage them promptly and pro-actively, as well as resolve disagreements about treatment and care between healthcare providers and their patients.


Natural disasters can lead to significant losses that can involve several lawsuits but limited court resources. Hence, our Center can resolve these disputes fairly and help home owners, businesses, and communities recover.


The sports sector generates disputes of every size and type. These disputes are typically tense and emotionally charged experiences for the concerned parties. Our Center offers an integrated approach to mediation in dealing with disputes within the sports system to avoid any pending litigation disrupting the nature of a season and the outcome of competitions.

Frequently asked questions

What is Mediation?

Mediation is an alternative out-of-court method of resolving disputes that is voluntary and confidential, whereby two or more parties negotiate with the help of a neutral third party called a “mediator” in order to settle on a sustainable and mutually satisfactory solution.

Who is the Mediator?

The mediator is a third neutral and impartial individual trained to meet the qualifications set by relevant regulations. His role is to facilitate discussions and guide the parties brainstorm solutions to sort out their dispute without imposing a decision.

How is Mediation?

Mediation, if not conducted online, takes place in neutral locations or at our center witht he approval of both parties.
It can start at any time before, during, or after a dispute, whether or not court or arbitration proceedings have already started.
It can be conducted in different languages and with consideration for local practices, culture, and traditions.

Who can attend mediation?

The parties are in control of any decision to resolve their dispute. They should have the authority to make such decisions, and they have the complete right to bring in their lawyer or any supporter with the agreement of the other party.

What happens at mediation?

  • The party(ies) files a Request for mediation and chooses their scheme: Normal or Fast Track.
  • Mediator is selected, process & fees are agreed upon, and Agreement to Mediate issigned.
  • Written statements with supporting documents are submitted by the parties to the mediator.
  • Mediation sessions start and progress with private and joint meetings as necessary.
  • All mediation processes are undertaken as per rules, regulations, and codes of the Center.
  • Once dispute is settled, the parties will sign a Mediation Settlement Agreement.

What are the possible outcomes of mediation?

Full or Partial settlement: Once the agreement is settled, it should be signed by all parties. In the case of court-referred/ mandatory mediation, the mediator will notify the judge that the matter has been settled.
Note that some disputes may not be resolved leaving recourse to courts or arbitration always open.

How can the mediation process be terminated?

The mediation process can be terminated upon request of the parties, if the mediator believes that it will not resolve the dispute, if the Center determines so due to non-compliance.

What are the estimated time and cost of mediation?

There is no defined timetable for mediation. It depends on which track you choose. Normal track can take a minimum of one day to an overall maximum duration of 6 to 8 weeks.

Fast track expedites the process in terms of pre-mediation (selection of mediator, agreement, logistics, and process) and by providing intensive sessions, thus making the duration shorter than usual.

The cost of mediation depends on the estimated time needed to solve the dispute. Our Willminds Resolve cost calculator can estimate the cost.

Which payment methods do you support?

Creating an online store with ecomz gives you access to different payment methods such as Cash On Delivery (COD), bank transfers, cheques, and online payments.

The latter allows you to integrate with international payment gateways like PayPal, Checkout, PayFort, and many more! Keep your transactions safe with global credit card payments through Visa, MasterCard, and American Express.

What happens if the other person involved won’t mediate?

You can file a Request for Mediation, and we will try to persuade the other side of the advantages of mediation.
Or you can benefit from our Willminds Coaching to self-address the conflict with the other party.

When is mediation NOT appropriate?  

Mediation is not appropriate when the dispute is not negotiable, is against the law, or involves crimes, violence, rape, or corruption. In addition, mediation only occurs if the two parties accept to go through the process.

How can I schedule a mediation?  

Proceed to Willminds Resolve in order to submit a Request for Mediation. Both parties must agree to mediate in order to start the process.

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