Why is it needed?
Stakeholder engagement is a key regulatory tool through which citizens and stakeholders give their feedback and views on policies, plans, proposals, laws, products, projects and other options presented by the government or any organization. The latter can no longer choose if they want to engage with stakeholders or not; the only decision they need to take is when and how successfully to engage.
Risks of overlooking this principle include:
Lack of commitment to the policy/project.
Increased incidence of change requests.
Lack of delivery of stakeholder expectations and benefits.
Plans built on assumptions and failure to deliver what is really needed.
Overlooked project interdependencies, dependencies and concurrencies.
Increased reworking, delays and quality issues.
Challenges of different decision makers, competing priorities, resource constraints, and disparate data and opinions.
Thus, engaging with stakeholders early, informing them, listening to their views and being prepared to address valid concerns has become critical to success.
Willminds provide the right solutions.
How is it beneficial?
Our solutions help clients to:
Identify and track needs, expectations, perceptions and attitudes.
Be in tune with those perceptions and attitudes and manage potential objections.
Identify challenges and opportunities early and control external risks.
Creates a sense of shared ownership, increase public trust and improve voluntary compliance.
Improve project design and outcomes to gain competitive advantage.
Improve transparency, efficiency and effectiveness of implementation and actions.
Collect empirical information for analytical purposes.
Save money, time and effort.
Creates lasting sustainable business outcomes and strategically position the organization.
Enhance reputation and form the basis for future collaboration and partnerships.
Establish the brand values and positioning of the organization as seen by others.
What do we cover?
To meet all needs, we provide three core services:
Stakeholder Pre-Consultation Services
We develop strategies and plans to achieve and maintain the required social license for you to operate, seeking the endorsement of society for your policies and projects.
Stakeholder Consultation Implementation Services
We implement the stakeholder engagement strategy and communication plan that will manage the relationship with the stakeholders. We identify red flags and develop complaint processes and grievance management systems.
Stakeholder Post-Consultation Services
Once the stakeholder consultation process is over, engagement needs to remain on a variety of levels as part of an overall participatory approach. We monitor and evaluate the strategy by analyzing the contributions and issuing reports.
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